Sunday, November 20, 2011

Negative Messages

Critical Thinking #2
Some people feel that all employee news, good or bad, should be announced directly.  Do you agree or disagree? Why?
I agree that good news should be directly.  Good news makes people happy. However, bad news is very difficult for people to accept.  Unpleasant news should be slowly revealed indirectly.  Bad news is generally easier to accept when broken gradually.  A blunt announcement can cause the reader to stop reading and toss the message aside.  The indirect approach keeps the reader’s attention until you have been able to explain the reason for the bad news.  

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